[Trevor]

Good morning,
I posted a review on trust pilot yesterday evening, somebody called Debby has sent me a message via trust pilot stating that they have sent me a direct message, and are requesting more information apparently, after checking to see if I had any messages on this app there aren't any, so any idea as to where I will find it ?

[Donna1235]

@Trevor email doesn't happen straight away

[Trevor]

@Donna1235, why not? I thought the whole point of emails was the fact that’s it’s instant, or are you saying they can’t be bothered really

[Rebecca]

@Trevor Hello Trevor! It will be via the Trustpilot direct mail asking you to give us more details so we can access your account.

Hope this helps?

Thanks,
Rebecca - your Utilita Community Manager 😊

[Donna1235]

Trevor it's u with the attitude today I never got my email straight away I was looking for it or maybe a was to busy enjoying life sir

[Trevor]

@Donna1235 Well excuse me for breathing, if somebody has posted on a website that they have sent you message wouldn’t you expect that message to be there or are my expectations to high

[Rebecca]

@Trevor Hi Trevor, did you see my response above?

[Trevor]

Good afternoon , I did indeed receive your message however I didn’t respond to it just in case I was castigated for it by someone who doesn’t read posts properly and jumps to conclusions