[Lemontofu]

Do I have to pay a bill if my account is in credit?

[Citizen83]

It means that they owe you money.

They probably still expect you to pay your bill, depends how much you are credit or if it is worth just having the amount deducted from your upcoming bills instead.

See what Citizens Advice say about being in credit with your energy provider:

https://www.citizensadvice.org.uk/co...ergy-supplier/

Hope that's useful for you!

[Rebecca]

@Citizen83 Thank you for jumping in here and helping out with this question! This is exactly what the community is for! Member to member help! Fab work! Keep it up! We love to see it! 😀