[JOHN]

I've tried contacting online about splitting the rebate we getting each month between gas/electricity but the auto reply is useless you can't select anything you want. So how do you go about getting the next rebate put on gas instead or a way to choose were you want the rebate to be put on electricity or gas????

[Cat]

Hi @JOHN

The payments are for electric only and once on the meter we can transfer the credit for you.

Cat

[JOHN]

Thanks, now how do I arrange for £30 to be transferred to gas as cant get anywhere with the auto response Q&A