[Juego]

Resolved thankfully

[Evie88]

@Juego. Yeah I'm getting ripped off too by utilita as I've not had the heating on. To test if I'm being ripped off ect . Looked on the usage on the gas and says I've you using the gas ect which I have not. Ripp off merchants

[WilliamB]

Hi @Evie88,

I appreciate you aren't using your heating but are there any other gas appliances in the property that may be using energy, such a cooker or hot water?

If there isn't, I would recommend giving us a call on 0345 207 2000, and one of our customer service team will be able to have an in depth look into your account for you.

Thanks,
William