Every time I log into the app it’s saying something went wrong and it’s not showing me any info, I don’t know how much is left on my electricity or gas I can’t top up it’s not showing anything and it’s been like this for at least a month.
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Head of Community27-10-22@dinkydonut22 Hey! I posted an update help post about this earlier today!
Please check it out here!
Let me know if it worked after following the steps! 😀I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
To post a new thread about anything you like click here
Feel free to message me any time by clicking here 🤗
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem