[Rebecca]

Whoops! Something went wrong 😟

We’re aware of a current issue affecting My Utilita & are working on a fix for this.

In the meantime, we’d recommend that you follow the steps below to reboot your app…

Give this post a thumbs up if you found it helpful and it worked! 😀👍

[Rebecca]

Donna1235 did this work for you? 😀

[Donna1235]

Yes my app up in running I can see much I'm using now thanks Rebecca

[Rebecca]

@Donna1235 Ah great Donna! I am so pleased those steps worked for you!

Thanks again for bringing it to our attention. It's this kind of feedback which allows me as your Community Manager to go back into the business and get these things reported and get a fix for them.

Thanks,
Rebecca

[Ellie114]

Followed all these steps and still nothing unfortunately 😢

[Carrie35]

I followed all of these steps again nothing I have contacted yourselves four times now no one ever gets back to me!!!!! Considering the way things are I need to keep an eye on usage but I can’t have tried ti make a complaint again get told someone will call me back, nothing 😡😡😡

[DeniseLynn]

@Carrie35 I have messaged Rebecca directly about this, she asked for my customer no and is looking into it. She sorted this out for me once before, why don't you try contacting her .

[Rebecca]

Hi both, I have responded to both your private mails 🤗

[Donna1235]

Everyone experiencing the same stuff carrie35 due to the living costs no point coming here angry this is a place for support and help in the right manner

[Stephen67]

This did not work for me,app seems no use.