[Riever741]

I was originally meant to go on PAYG but they ende up putting me on a DD had engineers out to try and sort my smart meters out to no avail, been told things will be sorted by a specific date and still nothing
No one seems to know what they are doing, they just seem to fob you off all the time

[JGA]

@Riever741
That's their speciality - getting it wrong and fobbing off their customers.