[erinrossiter]

I moved to a new flat on the 18th of September and utilita is what's used there.
I've done top up as a guest, but would like to have my details updated so I can have access to the app so I can track my usage but the utilita team is impossible to reach. Every time I call I get hung up on, and the live chat is pretty much useless I’m afraid
I have gone to their site and updated my info in the 'move in' part of the site and was told I'll get a feedback in 5days, but it has been a couple of weeks

Please could someone help? Thank you

[Cat]

Hi @erinrossiter,

I have sent you a private message. I am happy to have this sent to the change of tenancy team to have your account set up. I am sorry you are having difficulty getting through.

Cat