[Kyungsoo69]

@cricko80 have you had yours paid yet? my elec smart meter has never had a signal at Utilita end.. I'm never going to get this ebss at this rate

[cricko80]

@Kyungsoo69 yes I got mine on the 5th can you check your electric meter to see a balance

[Stewartie]

Hi still waiting on mine says it was sent out and lost

[monika]

do i need anything specific? i cannot access my metre readings on IN HOME DIASPLAY.Please advise as it is NOT WORKING I need to link my outside metre with in home display.my customer number is 4655010540.thanks.OR WHAT EXACTLY?

[Cat]

Hi @monika

I am sorry I have only just seen your message; the community is not manned over the weekend. Please contact customer services for this issue as they will need to access your meter to assist. They can be contacted on 0330 333 7442 between 8am and 8pm Monday to Friday and 8am to 5pm Saturday. You can also try the live chat HERE

Cat

[Graeme]

@Cat
Hi,

I have had absolutely no joy whatsoever with any of your colleagues at Utilita so maybe you can?

I made a complaint 7/10/22, was told to wait around 2 weeks for a reply and still nothing over a month later.

I have wasted my time trying to speak to an "account specialist" only to find out they are just as useless and can not or would not help me further than eventually telling me there was a 2 sub spend meter in my flat.

I have now not recieved Oct or Nov energy scheme money which is AVAILABLE TO EVERYBODY.

I have tried calling but your numbers seem to have conveniently lost the ability to put me through to speak to someone.
I tried e-mailing your complaints dept again and now the address is INVALID???

It feels like you're scamming your customers..........I've gone from £20 a week electricity 3 months ago, to £40 a week now.
Do I need to speak to Martin Lewis or a newspaper??

WHAT IS GOING ON