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Hi i noticed the rate for electric and gas went up before 1st October on the 30th as supposed 1st October therefore I was billed at the higher rate before it should have been in affect 1st October.
When will Utilita add the Grant money to my meter.
Thank you for bringing this to my attention. I have escalated this for investigation. Regarding the government grant, payments will be made in the first week of each month until March. If you have any further queries check out the article linked here about government help.
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