[SueBoo1971]

Hi.

I topped up this evening...

But when I topped up via the app. A browser page opened.

It turned out that it was the paypoint website.

It asked for my top up card number or account number.

I am just wondering if this is a new feature?

Because the app has not fone this before...

[Rebecca]

@SueBoo1971 Hello! 😀 Welcome to the community!

I have checked with our App Team and there was an outage during this time - so it would have automatically kicked through to PayPoint as a means to allow you to still top-up while the usual process was down.

I hope this helps answer your question? 🤗