There’s been an increase in the number of scam messages relating to the Energy Bills Support Scheme, asking for personal information and bank details.
We will never ask you for bank details in our communications to you.
We will never ask you for your log in details for www.utilitapayments.com/top-up
We’ll be sending out information about the Energy Bills Support Scheme in September and we’ll explain exactly how you’ll get the discount – there is nothing you need to do. You can read more about the Energy Bills Support Scheme on our website. https://utilita.co.uk/help/energy-bill-support-scheme
It can be difficult to recognise the difference between those that need information to create/administer your account and those who intend to use it for criminal purposes.
To help you, we’ve put together a list of what you can expect from the people who represent us and the correspondence you will receive from us.
https://utilita.co.uk/help/fraud-prevention
We will never ask you for bank details in our communications to you.
We will never ask you for your log in details for www.utilitapayments.com/top-up
We’ll be sending out information about the Energy Bills Support Scheme in September and we’ll explain exactly how you’ll get the discount – there is nothing you need to do. You can read more about the Energy Bills Support Scheme on our website. https://utilita.co.uk/help/energy-bill-support-scheme
It can be difficult to recognise the difference between those that need information to create/administer your account and those who intend to use it for criminal purposes.
To help you, we’ve put together a list of what you can expect from the people who represent us and the correspondence you will receive from us.
https://utilita.co.uk/help/fraud-prevention
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