[Slopper]

Hi my name is Slopper and I am a new member can you help me please

[Rebecca]

@Slopper Hello Slopper, welcome to the Community! How can we help?

Rebecca

[Rebecca]

@Slopper Hi Sam! How are you? Welcome to the Community! Where are you from and how long have you been with Uilita? 😀

[Rebecca]

@Tonyb Welcome! So lovely to have you on the Community! Great to hear you are a footie fan!

How are you finding the Community?

WOW 8 years! That is a long time! So pleased to speak to a long time customer 😀

[Rebecca]

@Islamiyyat Hello! You can get a quote and sign up here 😀

[missej2]

Hi im new. Im just wondering why my smart meter isn’t connected to my app? And would i be able to have a smart box as I didn’t get one when my metre was installed

[Rebecca]

@missej2 Hello! Welcome! It takes about 72 hours for the app to connect to your main smart meters! 😀

In regards to requesting a In Home Display - you can use our Live Chat in order to do that via that Utilita Webiste.

Thanks,
Rebecca

[missej2]

Ive been with untilita for months! Its never worked. On live chat i keep getting cut off. I got a text this morning and followed the instructions and its still not working

[Burcica]

Hi..why can't I make an account on the utility?

[Rebecca]

@missej2 Hi there, sorry to hear this, it is a very busy time at the moment, do you know what you app is displaying or what part is not working? As much info as possible would be good!

Thanks,
Rebecca