Looking for help on my gas account on utilita app the money I have is just two dashes . I am on prepayment meters . Can anyone advise on what needs done. I can see top ups being added on or see a value as when I need to top my gas up.
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Head of Community23-08-22@Marc1727 Hello! Hope you are well? Sorry to hear about this and thank you for bringing it to our attention!
Can you message me your customer reference number so I can escalate this for investigation?
You can private message me by clicking here.
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem