Hi all anyone else having issues topping up and getting zero answer from customer service? I been promise call back from UK tech team 4 times now and haven't received one.
- Tags for this Thread
- customer service poor
- no answers
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Head of Community14-07-22@Frustrated Hi there - sorry to hear that! On this occasion, as no one has called you back - I would like to investigate this and feed it back into the business as your Community Manager.
Can you private mail me your account number and/or full address?
ThanksI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem