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Hello George! 😀
Can I start by just asking a few standard questions - have you got the latest software updates on your android or apple phone - the app will always run in the best way possible working on the latest phone software update.
Once we have made sure of that - I can then advise accordinlgy.
Rebecca - your Community ManagerI am your Community Manager! 😀
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Feel free to message me any time by clicking here 🤗