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  • Victoriab77's Avatar
    When do u get the warm home discount as I never got it last year , I am sick of asking about it now no one ever gets back to u
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  • Dean's Avatar
    When do u get the warm home discount as I never got it last year , I am sick of asking about it now no one ever gets back to u

    Hi @Victoriab77,
    If you applied for the WHD and was successful then this would have been paid out in December and January, Applications will open again in August, If you have not received any communication then you will need to speak to an agent who will be able to check your account to see if your application was successful, Unfortuently not every one that applies is guaranteed to receive the discount as we only have limited spaces and the WHD is not guaranteed to all customers,

    You can speak to an agent on 0345 207 2000
    Who will be able to check on your previous application,
    or alternatively on our live chat

    Kind Regards Dean
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