I have been using Utilita for the past two weeks. Below are the details of my plan,
Tariff Name: Smart Energy
Payment Method : Prepayment
Unit Rate 1: 53.730p
Unit Rate 2: 27.120p
According to the plan the Unit Rate should change after the first 2KWh and the Saver rate ( Rate 2) needs to kick in automatically.
However, In my case the Saver Rate is not considered till now and only First Rate is considered. Anyone else facing this issue ?
Is this because of plan change or my meter is having any error?