[Neil]

i have money on my key but its not working , key reads accepted but balance isn't going up and the key still has money on it

[Rebecca]

@Neil Hey Neil! I have responded to your private direct mail to me - hopefully we can figure out why this is 😀

[Viola]

It happened to my too at the end of March, problem still not resolved after 3 months and the £250 we spent, stuck in the air.