[Mickyfats123]

How many times do i have to say i havnt recieved any payment and customer service says i will not untill end of febuary.are you reading my texts properly.

[Rebecca]

@Mickyfats123 Hi Micky, thanks for this. As mentioned, I have replied to your previous threads regarding this.

We are now speaking over the private message function. Thanks for giving me your account number - one of our Customer Experience Agents are looking into your account and seeing what is going on. I will update you via private message accordingly as soon as I have an update for you on it. 😀

Thanks,
Bec

[Rebecca]

@Mickyfats123 Hi Mickey! 😀

Issue is now all sorted, I have been busy speaking to the Warm Home Discount Team to get this issue resolved for you.

I have dropped more details to you via private message on here. One of my team have also left you a voicemail explaining exactly how we have got this sorted for you.

All the best and I wish you a wonderful Holiday period.

Rebecca