[ashgilldanny]

Have reported geo smart display not connecting to meters (not commission) was reported on 18th movement still not connecting to meters anymore have same problem 😡

[ashgilldanny]

Total joke no one gets back to you on phone calls chat or community form or complaints department

[Rebecca]

@ashgilldanny Hey 😀

Sorry to hear that you are experiencing this issue - This is a well known issue that we are experiencing with some customers meters at the moment. As I can see no community members have responded with any ideas around a possible resolution, I am just going to step in here 😊

I'd like to pass this back into the business and get someone to take a look into this for you to see what is going on.

Would you mind popping me your customer reference number in a private mail to me?

Thanks!
Rebecca - your Community Manager

[ashgilldanny]

All required information sent please check your private mail

[Rebecca]

@ashgilldanny Hey Ash, I have dropped you a private message to see how things are now after giving you a run down of the issue you are experiencing from a technical point of view and also getting a call requested for you.

Please do let me know how you are getting on 😀

Rebecca - your Community Manager 🤗