[ashgilldanny]

Kaye its getting beyond a joke now no one seams to know how to fix the problems were having will be switching soon 🤯🤯🤯🤯🤯🤯🤯

[ashgilldanny]

@Kaye 🤯🤯🤯🤯🤯

[Tez]

My trio2 wasn't connecting to the meters after a week either. An hour on hold i got through to someone. They simply told me mine must be faulty and that a new one will be sent. Both came with the generic letter saying I need to send in tenancy agreement. Being the home owner how am I supposed to do that?
New one arrived !
Same problem. Just keeps saying connecting 5days later.
spose I'll spend another hour on hold listening to the most annoying tips I ahead know.

[Tez]

Update on the issue with my trio2 ihd.
I got through to an operative on live chat. Took a little while but less time than being on hold.
After a brief chat he seemed to fix the issue. Now my trio2 ihd is working as it should.😁

[Cat]

Hi @Tez,

I am pleased your display is now fully functional.

Cat

[Cat]

@Kaye please see I have private messaged you as I was unable to reach you last week when I called.
@ashgilldanny, I have reached out in a private message to you as you say you are having difficulty getting through to customer services. I am sorry I did make a mistake with a digit on the number I provided which I have now corrected.

Cat