Hi,
From beginning we have problem with transfer from eOne to Utilita. Someone on Utilita end redirected us to wrong team etc. When finally we get someone who knows what to do we get konw that we never was on bill mode, eOne don't send all details and meter can't be transferred, we lost electricity twice and we need to Top Up still via eOne. When finally I decide put complain everything go through. We get check from Utilita for £30 with apologies for any inconvenience and now we get Polite Reminder to pay bill £48.52. Fot what? If we never was on bill mode. Please advise.
From beginning we have problem with transfer from eOne to Utilita. Someone on Utilita end redirected us to wrong team etc. When finally we get someone who knows what to do we get konw that we never was on bill mode, eOne don't send all details and meter can't be transferred, we lost electricity twice and we need to Top Up still via eOne. When finally I decide put complain everything go through. We get check from Utilita for £30 with apologies for any inconvenience and now we get Polite Reminder to pay bill £48.52. Fot what? If we never was on bill mode. Please advise.
