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  • Join Date: Oct 2021
    Posts: 1
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    Top up problems


    6 Days Ago

    Hi everyone,
    im a New customer to utilita.
    my question is I Can’t top up my Gas through the App. I can only top up my Electric. Gas is not available.

    Can’t get in touch with Utilitia send numerous emails but no answer from them.
    ​​​​​​​as a New customer Dissatisfied with the service.
  • Join Date: Nov 2020
    Posts: 263
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    Received: 148
    Given: 215



    6 Days Ago

    Quote Originally Posted by Pirate View Post
    Hi everyone,
    im a New customer to utilita.
    my question is I Can’t top up my Gas through the App. I can only top up my Electric. Gas is not available.

    Can’t get in touch with Utilitia send numerous emails but no answer from them.
    ​​​​​​​as a New customer Dissatisfied with the service.

    Good morning @Pirate 😀

    Sorry to hear this. Can I ask when you if/when you had your Utilita smart meters installed?

    Thanks,
    ​​​​​​​Rebecca