[lindyloo1976]

Hi

i have a broken in home display unit, the touchscreen is not responding to touch and I can’t change the screen. Is there anyway I can order a replacement unit as I have the app which is great but find it difficult to access the meters if I need to use the emergency credit on them. Any advice would be gratefully received 😀

[Dean]

Originally Posted by lindyloo1976

Hi

i have a broken in home display unit, the touchscreen is not responding to touch and I can’t change the screen. Is there anyway I can order a replacement unit as I have the app which is great but find it difficult to access the meters if I need to use the emergency credit on them. Any advice would be gratefully received 😀

Hi @lindyloo1976,

I am sorry to hear about this if your In Home Display is experiencing a fault then our customer service team will be more then happy to assist in ordering a replacement for you.

To speak to an agent please call us directly on 0345 207 2000 additionally if you are unable to call we have our live chat agents available via the help section on our website https://utilita.co.uk/help

Kind Regards
Dean