[Kicky]

My Utilita app only gives estimated readings even though my smart display is connected to the same WiFi as my phone

[Asha]

Hi @Kicky,

Thank you for reaching out to us. It sounds like your meters may be experiencing a signal issue, which is why you're seeing estimated readings. Your Wi-Fi connection and the app are not causing this issue, as the problem appears to be with the meters themselves.

I've sent you a private message requesting some details, I can help assist with updating your account with accurate readings that we take directly from the meters. We can also investigate the meter signal further to help ensure regular readings are received automatically in the future.

Kind regards,
Ash