[Chrissey]

Hello Asha,

Could you please give me a call, to discuss an engineers visits and a bill I have received today.
Many Thanks
Chrissey

[Asha]

Hi @Chrissey,

Thank you for taking the time to speak with me this afternoon. I'm pleased to hear that the engineer attended and successfully completed the gas meter work. As discussed, I will give you a call tomorrow regarding the app and your In-Home Display.

Since we have now boosted the meter signal, this should allow some time for the connection to stabilise and for the app and IHD to begin updating correctly. Glad I was able to provide some clarity regarding your bill also.

I’ll touch base with you tomorrow to check on the progress and discuss any further steps if needed.

Kind regards,
Ash