[Lucyy]

Hello,meant to be having smart meters today but I’ve got had no message/email to say someone will be out today?
I am waiting for someone to answer the phone but taking ages!
on emergency credit because I can’t top up

[BenM]

Hi @Lucyy,

Sorry to hear that you haven't had your engineer turn up yet. Unfortunately I can't locate an account for you in our systems from the email associated with your community log in. I will send you a direct message now to attain some account details so that I can take a look for you.

Thanks,
Ben