Hello I’ve switched from Scottish power to utilita I’ve got my smart meters booked in for Monday next week yesterday my electricity went off as I’ve not fully switched over just waiting for my smart meters I’ve got my online account working but everytime I top up my electric it says payment failed but gas is fine I’ve called up twice yesterday says that my payment of £10 was added but online says I’m -£2 don’t want to be without no electricity over the weekend.
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