[Ally72]

Is anyone having issues where the app doesn't show the correct amount of credit left 😑

[NickC]

Hi @Ally72
Sorry to hear you're having trouble with the app showing an incorrect credit balance. As a first step, please make sure you're using the latest version of the app, as updates can often resolve display issues.
If you're still experiencing problems after updating, send us your reference number and we'll be happy to take a closer look for you.

Regards,
Nick

[Ally72]

The app is up to date. Where would I find the reference number 🤔

[NickC]

Hi @Ally72

If you go on your app and click on your profile you can then access your account details where it should show you your reference number.

Thanks,
Nick

[Ally72]

Ref number is 2811376916