Also, on days when the graph falsely states I used no energy at all, how does this affect the section which gives my monthly and annual usage? Is my actual usage on those missing days included, or am I being shown a lower cost than I've actually paid?
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The gas chart in the usage section of the app has never been accurate. 0.5p is half a pence - not half a pound or 50p. The graph starts 0.5p then £1 then £1 again.
Also, on days when the graph falsely states I used no energy at all, how does this affect the section which gives my monthly and annual usage? Is my actual usage on those missing days included, or am I being shown a lower cost than I've actually paid? -
1 Reply
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Hi @Bribo66,
My name is Ben and I am one of your community managers, I am sorry to hear that your usage section on the app is not working. I have sent you a private message so that I can get the necessary information to access your account.
Once I have this information I will take a look into this for you.
Thanks,
BenI am one of your Community Managers! 😀
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