[Chapy]

App isn't showing electric usage

[NickC]

Hi @Chapy

I've sent you an email so I can investigate further.

Thanks,
Nick

[Chapy]

@NickC.

4007508671

[NickC]

Hi @Chapy

I've checked the communication of your meters and they are live with no issues. I can see an IT ticket was raised on the 21st of September I will get an update for you on this. Can I just confirm your app is fully up to date and you've logged in and out of the account?

Thanks,
Nick

[Chapy]

Yes it is,app is up to date,amd gas is showing usage