Following the most recent issue with Power up, we are pleased to announce that we have now successfully deployed a solution for resolving the error issue with Power Ups.
This went live last Tuesday, and we’ve been monitoring it to ensure it has done what we hoped it would - and we are pleased to say it has.
Additionally, we have also made it so that if an future internal error occurs, we still raise a customer enquiry for it to be resolved, but we do not prohibit you from having a Power Up.
All the best,
Rebecca - your Community Manager
This went live last Tuesday, and we’ve been monitoring it to ensure it has done what we hoped it would - and we are pleased to say it has.
Additionally, we have also made it so that if an future internal error occurs, we still raise a customer enquiry for it to be resolved, but we do not prohibit you from having a Power Up.
All the best,
Rebecca - your Community Manager
Hi, I'm your Community Manager! 😀
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