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I’m still having the same problem I had to call the customer service team and they transfered my savings for me
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So when is this going to be rectified .My app also says I have a power up in progress on my gas account which isn’t true I have had no luck with Utilita trying to fix this problem
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Hi @Spar,
Thanks for your posts - we're currently experiencing issues with the savings on the MyUtilita app as soon as any new update has been provided by the App team we will update the community.
You may be able to access them by logging in through the website, however if you wish for the savings to be transferred to a meter any of our customer service team can assist with this or drop me a Direct Message advising what meter you wish the savings to be transferred to.
Many thanks
DeanI am one of your Community Managers! 😀
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