[Dona]

Can’t access my savings

[Dona]

Can’t access my savings

[Dona]

I need to access my savings to top up why can’t i

[PeteC]

Hi @Dona

Thanks for letting us know that you're experiencing issues with your Savings section of your app - I'm really sorry to hear this and I'd like to get this fixed for you. I'll send you a DM to request some account information so that I can look into this more for you.

Many thanks
Pete

[SmilingA]

@Dona. Did you manage to get this rectified? Asking as I’m also unable to access mine. Just says something went wrong

[Sharon1]

Also in the same position, been 6 days now, spoke to someone at Utilita this morning who was supposed to send me information that would rectify it, received nothing, terrible customer service, will call back tomorrow and have all my savings transferred to my bank account