[spud1978]

I’ve now not had a smart meter for nearly a year I’ve had to workmen come out and try and fix the problem to be told I need new whole new meters installed but no 1 ever came back to do the work so I’ve been getting by with the app which isn’t always accurate when I top up

[PeteC]

Hi @spud1978

Thanks for getting in touch - I've sent you a private message, to request some further information to access your account. As soon as I have that I can investigate your account and see what we can do to help.

Many thanks
Pete