I am low on credit and my meter is staying I have 9 pounds and it is saying u need to put emergency credit on
- No tags
-
Community Manager8 Hours AgoHi @Simonj
Can I confirm how you are seeing your balance - there are times that the IHD or App will display an inaccurate balance if there is a low signal, If your ever in doubt the main meter will be able to provide you an accurate balance, I will send you a Direct Message to see if I can assist you further.
Kind Regards DeanI am one of your Community Managers! 😀
To post a new thread about anything you like click here
Feel free to message me any time by clicking here 🤗
Powered by
Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem