The app is not updating even after deleting and reinstalling. It’s not telling me a balance, it even saying my meter is the same as it was weeks ago when it definitely isn’t that amount. Won’t do power ups as it’s saying it can’t communicate with the meter
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Community Manager16 Hours AgoHi @Staceygrace10
I've sent you a DM to request some more information - once I have this I'll be able to take a look at this in more detail for you.
Many thanks
PeteI am one of your Community Managers! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem