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  • Jomer1305's Avatar
    Hello,
    I am new here and am a little confused by my utilita app. I look at the usage and it is showing that last week I used my gas on Saturday and Sunday but not any other day in the week...confusion is that I have not been at home for 2 weeks?? when i am not at home i always adjust my thermostat to be very low so gas is not used..please can you explain how this can be...thanks...
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  • PeteC's Avatar
    Hi @Jomer1305

    Thanks for your post - I've sent you a Direct Message, requesting some further information from you, so that I can investigate this further! There can be a number of reasons why, but I'd like to check your account to make sure everything is as it should be.

    Many thanks
    Pete
    I am one of your Community Managers! 😀

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