Hi there, been trying to create a My Utilita account in order to pay our Gas and Electric through an actual account instead of Guest Payments, however upon trying to create an account the website states: "The details you entered do not match the information we hold for you". This is upon trying to create an account so I am confused as to how there is any information it is reading. Password reset emails don't come through as I have not signed up with an email due to this issue. Any help would be greatly appreciated!
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