[Glynis]

After noon..ipay my bill when it comes through but it still says I'm in debt.

[Dean]

Hi @Glynis

I have edited your post to remove your full name and account number, please remember the community is a social forum designed as a place for members to help members so posting your Personal details can potentially put you at risk.

In regards to your question as it is relating to a Bill and requires speaking to an agent please call us on 0345 207 2000 - our phone lines are open Monday to Friday, 8am to 8pm and we will be able to assist further.

Kind Regards Dean