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  • PeteC's Avatar
    Hi All

    We’ve seen an increase in scam messages about the Warm Home Discount. Please keep these important points in mind:

    • You do not need to apply for this payment in England or Wales.
    • The Government and Ofgem will never contact you by text or email asking for your bank details.
    • Official letters about the Warm Home Discount are sent only by post from the DWP.
    • Avoid clicking on links in suspicious emails or texts. You can identify a legitimate email from us because it will always include your Customer Reference Number.


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    For more information on how to stay safe, visit our Help Centre, and also take a look at the governments information page on scams - you can find more information here
    Last edited by PeteC; 5 Days Ago at 12:46.
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