[rougvie83]

Hi ,

Just had an email from Utilita stating my energy account with Utilita will be moving to EDF on 8 November (or shortly after) .
Can you tell why this is happening as I have not at any time made moves to switch supplier in the 3+ years I have been been with Utilita. Extremely disappointed in this change

Mark Pettifer

[Rad]

"Utilita Energy has reached an agreement under which EDF, Britain's biggest generator of zero carbon electricity, will acquire more than 40,000 of its credit customers. The transfer, approved by energy regulator Ofgem, will take effect from 8 November 2025."

Check it here "https://www.edfenergy.com/media-centre/utilita-agrees-sale-more-40000-credit-customers-edf"

Seems some of us have been sold.. It is a great monent to ask for a commission and/or a discount ;) ;) ;)

[Asha]

Hi @rougvie83,



Your energy account is moving from Utilita to EDF.
This change is part of an agreement as EDF specialises in credit customers, while Utilita will continue focusing on Pay As You Go.

Your account will transfer to EDF on 8 November, or shortly after depending on system processing. Until then, Utilita will continue managing your account, your Direct Debit will move automatically, so please don’t cancel it—payments will continue as normal.

EDF will contact you before the transfer with your new account details, tariff information, and support options. If your transfer takes a few extra days, don’t worry—your energy supply won’t be affected, and EDF will be in touch once your account is active.

Here are some helpful links with more useful information.
https://utilita.co.uk/help/edf-transfer
https://www.edfenergy.com/welcoming-utilita-customers

Kind regards
Ash