Hi, around 24hrs ago I topped up both my gas and electric but the twenty pounds on my electric hasn't shown up on my smart meter but had been taken out my bank account, so why isn't it showing on the meter.
Please do not tell me to speak to your robot chat now, tried that, it asks me to check my electric meter to see what that says, nearly 24hrs later it says nothing, but your robot does not give that option so had to terminate chat.
Absolutely disgraceful customer service, talk to a robot, what a way to treat loyal customers :(
Please do not tell me to speak to your robot chat now, tried that, it asks me to check my electric meter to see what that says, nearly 24hrs later it says nothing, but your robot does not give that option so had to terminate chat.
Absolutely disgraceful customer service, talk to a robot, what a way to treat loyal customers :(
