[KPJ]

I’ve been asking for help for a while now, over the phone and through email but I haven’t got any successfully. my meters are not reading so I can’t tell how much credit I have and it doesn’t add automatically I have to add them manually. Sometimes I forgot and my energy runs out, could I get some help with this please? Thanks in advance.

[Anna]

Hi if you go to Utilita on their Facebook page and send them a message on there they will see it and reply back to you, they usually reply within 24 hours, thats how i contact them if i need help and they always reply back to me within 24 hours. Hope that helps you 😊

[KPJ]

Aww thank you. I don’t have Facebook anymore unfortunately. Thank you for the message though it’s much appreciated. 😊

[Rebecca]

Thanks for helping our new member @KPJ, @Anna 😊 this is exactly what the community is for, member to member help!

Have a wonderful Wednesday!

Rebecca, your Community Manager 🤗

[Anna]

Its ok 😊, @KPJ just thinking i know you dont have fb anymore but do you still you messenger? If so you can still use it to send them a message.

[Rebecca]

Originally Posted by Anna

Its ok 😊, @KPJ just thinking i know you dont have fb anymore but do you still you messenger? If so you can still use it to send them a message.

Hello guys! 😀 @KPJ if you do not have Facebook anymore, we do have Live Chat options on the website 🤗 The account query you have would requite and agent to look into you account.

Thanks,
​​​​​​​Rebecca