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I think there is a fault within my meter

I think there is a fault within my meter

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  • KCG's Avatar
    KCG

    Level 1
    20 Hours Ago
    185 Views
    So from the 6th of last month until this month 6th I have topped up a £100 I think there might be a fault there is know there is no way I can go through £20 in 7/8 days I can’t afford to keep topping up and now Utilita are sending a engineer on the 1st of September that will be another £100 I really can’t cope
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  • PeteC's Avatar
    PeteC

    Community Manager
    8 Hours Ago
    Hi @KCG

    Thanks for taking the time to leave a message.

    I'm really sorry to hear that you're experiencing issues with your usage - our Customer Services team would definitely be able to investigate this in more detail for you. I'd recommend giving them a call on 0330 333 7442, they are open 8am to 8pm Monday to Friday and 8am to 5pm Saturday. They'll have the expertise to investigate this for you!

    Have a great weekend,
    Pete
    I am one of your Community Managers! 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here     🤗
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