[TL01]

Hi

I keep getting text messages about a bill: "We have been trying to contact you regarding an overdue payment on your account..."

But I have credit on my smart meter and My Utilita app. I am on pay as you go

[PeteC]

Hi @TL01

Thanks for taking the time to get in touch. I'm sorry to hear you're experiencing this issue, and I'd like to help.

If you can DM me some account information (full name, first line of address, postcode and email address will be great!), I can investigate further for you.

Thanks again
Pete