[Pwstca]

Hi everyone.

Had my smart meters coms replaced yesterday and brand new smart display installed and guess what? Estimated meters balance again😂

Last year I had to wait 8 months for the real time balance to appear on the app. I wonder how long it will take this time🤔

[PeteC]

Originally Posted by Pwstca

Hi everyone.

Had my smart meters coms replaced yesterday and brand new smart display installed and guess what? Estimated meters balance again😂

Last year I had to wait 8 months for the real time balance to appear on the app. I wonder how long it will take this time🤔

Hi @Pwstca

Thanks for your message - It can take a few days for the meters to update fully, but I can give you a heads up to see how that process is going for you. I'll drop you a DM to see if we can get this looked into for you.

Many thanks
Pete

[Pwstca]

Hi PeteC,

Thanks for your message.

I am currently at the airport going on holiday. I'll let you know when I'll be back home.

Thanks

[KM1967]

sorry, but Pete:

"It can take a few days for the meters to update fully"

This is a bit annoying, It's been many months in my case. And still does not work. I opened this thread myself in June 2025.

In same home network, on same wifi as the smart mneter, is a Hive system. That works flawlessly. But the app insists my smart meter is not connected to wifi, where it very clearly is, almost continually so.