[Z5teve]

I had a new gas meter installed on the 16th may, I was just wondering why im on premium rate now and is this correct and been charged £4.94 per unit before Vat. Isn't this extortionate?
All Periods
Initial read – 16/05/2025: 0 I
Present – 31/05/2025: 1 C
Units: 1
kWh: 11.55
Period: 16 May 2025 – 31 May 2025Tariff name: Premium Energy
Service Type: Standard Unrestricted


All Periods: 11.55 kWh @ 42.728p = £4.935


Total Gas Cost (excluding VAT): £4.94


VAT @ 5%: £0.247


Total Gas Charges (including VAT): £5.18

Ps, I'm waiting for an new electric meter installation, and i was on pre-payment.

[PeteC]

Hi @Z5teve

Thanks for your message! I'd definitely like to investigate this a little more for you if I can - please can you send me a Direct Message, with some account information (either your account number, or your full address, postcode and full name), and I'll see what I can do to help.

Thanks again
Pete