Why can’t I power up my electric even though I don’t owe anything
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Community Manager9 Hours AgoHi @Samantha123,
I am sorry to hear about this issue as this is an account specific issue and requires an agent to look into this the first point of action would be to call our customer service team on 0345 207 2000 who will be able to help diagnosis the issue.
As long as you have had no debt from a previous power up then this would indicate a more technical issue.
Kind Regards DeanI am one of your Community Managers! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem